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LISTEN: Audio reveals the angriest customer service call ever

The audio you’re about to hear is impressive. Not only for the fact that the man managed not to have a cardiac event during the call, but for his ability to sustain the volcanic tirade for a whole eight minutes and thirty-one seconds.

The audio you’re about to hear is impressive. Not only for the fact that the man managed not to have a cardiac event during the call, but for his ability to sustain the volcanic tirade for a whole eight minutes and thirty-one seconds.

Almost as amazing is the customer service representative’s cool demeanor throughout the verbal assault.

We’ve all been given the runaround by companies before, so we can at least empathize with the man’s frustration. But sheesh — could a valium before you get on the phone with your corporate adversary make things easier? Just sayin’.

The audio of the call was originally uploaded to Reddit by someone who claims to have worked at the company, saying that it took place about 4 years ago.

Listen:

51 Comments

51 Comments

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    Jim S

    September 13, 2013 at 10:49 pm

    It wouldn’t surprise me that he would go shoot up the place. Anybody with no more class than he has probably loves his guns too!

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    Tambra Galid

    September 14, 2013 at 12:04 am

    Yeah, I’ve actually been that frustrated with tech support, maybe not as loud about it, but that frustrated.

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    Karen O'Brien

    September 14, 2013 at 1:20 am

    That’s how I felt dealing with Comcast, but didn’t unload on the poor shmuck customer svc person

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    Amy

    September 14, 2013 at 5:10 am

    I work for one of the major banks in a call center, and I get people like this at least once a week. Some of them are even worse. You’d be amazed at the abuse that call center reps take from some customers.

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    September 14, 2013 at 5:12 am

    I know right? Let me find the page on my script.

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    September 14, 2013 at 5:31 am

    I left a message almost like this once when I got a piece of crap record player from PylePro and they wouldn’t fix it or refund it. I got fed up with their refusals over email service so I decided to call the company. Got sent to answering machines, most of which were full. Finally I left a very explicit rant about what crap their company is. Eventually the fixed it. Twice. Both times it still had issues. I’ve finally just given up.

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