A video surfaced recently of a customer calling out a Starbucks employee for stealing her credit card information and buying over $200 worth of groceries with the customer’s information.
According to the folks at Prisneyland, the video was uploaded by Elizabeth Becerra of Victorville, California. It starts with a woman (assumed to be Becerra) full of the righteous anger of a person about to confront someone who tried to screw her over.
The customer pulls up to the window, where a young Starbucks employee hands the customer her drink. That’s where the fun starts.
“So we got you on camera yesterday at Ralph’s for $212. Just know that the cops are coming up here. They recorded your ass and everything,” the customer says.
“I’m so sorry ma’am,” the employee replies. The tone sounds like she’s apologizing for too many pumps of hazelnut in the coffee, or maybe not enough napkins.
The customer lays into her, repeating that the employee knows what she did and that she’s about to get caught since the customer already pressed charges.
“I’m sorry ma’am,” the employee says more quickly now. “I’m sorry-”
“So what are you sorry about?”
“I’m sorry I took money from you and your kids. I’m sorry you had to come up here. I’m sorry that this is inconvenient for you…”
“You’re sorry that you’re about to lose your job because corporate knows?” the customer presses on.
The employee now finally begins to realize the gravity of the situation, swearing that she’s a “good child” and brings up the fact that she plays soccer as proof-positive of that. (I played soccer in high school. Some girls are cool. Some are… not.) The employee offers to give the customer back $250, but the customer is done — she’s pressing charges and she’s getting the money back from the bank.
Stealing is bad, even if you’re a 19-year-old soccer player.
[Prisneyland] Featured image via screen grab